The practice uses a computer operated appointment system for both doctor and practice nurse appointments. Appointments may be made by telephoning 01475 506048 or by calling at the surgery. Routine appointments are available each weekday in the morning and afternoon. If you need an urgent appointment you will be seen as soon as possible on that day.
The surgery is open continuously from 8.00 a.m. – 6.00 p.m. and at least one member of our reception staff is always available during these hours for telephone calls or face-to-face encounters. Doctors are available for telephone advice at the end of each morning surgery or as advised by reception staff.
Whilst every effort is made to keep to appointment times, emergencies outwith our control do occur and we ask your forbearance.
EMERGENCY SAME DAY APPOINTMENTS ARE ALWAYS AVAILABLE.
If possible please try to telephone before l0.00am when requesting a housecall and remember to provide the receptionist with your current contact details. A doctor may telephone you back as it may be that your problem can be dealt with by offering telephone advice, it might be more appropriate to send a District Nurse, or arrange attendance at the surgery. Sometimes it is more appropriate for a patient to come to the surgery where we have the necessary equipment. House visits are only available for patients who are housebound due to illness or disability.